Shipping policy
Shipping Policy
Thank you for choosing Maven Valve & Supply. We aim to provide clear and transparent shipping for all our industrial supply orders.
1. Shipping Regions
We currently ship to all addresses within the Contiguous United States. For international inquiries, please contact us at orders@mavenvalve.com.
2. Order Processing & Cutoff Time
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Order Cutoff Time: 3:00 PM Central Standard Time (Chicago).
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Handling Time: Orders on stock items placed before 3:00 PM CST are shipped same day. Orders placed after 3:00 PM CST will be shipped the following business day (Monday – Friday).
3. Transit Time & Rates
We ship via reliable carriers (UPS, FedEx, or USPS) to ensure your valves and equipment arrive safely.
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Standard Shipping: 3–7 business days.
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Shipping Rates: Standard Shipping Is Free - 2 Day & Overnight are available & calculated at checkout
Note: Total delivery time = Handling Time + Transit Time.
4. Tracking
Once your order has shipped, you will receive an email with a tracking number. Please allow 24 hours for the tracking information to update.
5. Delivery Address
Please ensure your shipping address is correct. We are unable to redirect packages once they have been handed over to the carrier.
6. Contact Information
If you have questions about your shipment, please reach out:
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Email: orders@mavenvalve.com
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Phone: 903-309-4646
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Address: 1025 Gardiner Mitchell Pkwy, Longview, TX 75603